Terms of service

Absolutely. I’ve kept the useful structure from your existing Titan Terms, but corrected the legal entity from Titan Range to Combined Agents Pty Ltd trading as Titan Range, updated the Australian wording, preserved consumer rights, and aligned it with the Returns & Refund Policy we just fixed. Your existing Terms currently use Titan Range itself as the contracting party, so this is a worthwhile replacement. Pasted markdown

Paste this over the entire Titan Terms of Service:

Terms of Service

Last updated: 27 September 2026

Overview

This website is operated by Combined Agents Pty Ltd trading as Titan Range.

Throughout this website, the terms “we”, “us” and “our” refer to Combined Agents Pty Ltd. Titan Range is a brand owned and operated by Combined Agents Pty Ltd.

Combined Agents Pty Ltd also operates other retail brands and online stores, including Tropical Ice Boxes. Unless otherwise stated, purchases made through this website are purchases from Combined Agents Pty Ltd trading as Titan Range.

Titan Range offers this website, including all information, tools, products and services available through this site (collectively, the “Services”), subject to your acceptance of these Terms of Service and any other policies or notices referred to in them.

By visiting our website and/or purchasing something from us, you use our Services and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced in these Terms or available on our website.

These Terms apply to all users of the website, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website.

Nothing in these Terms is intended to exclude, restrict or modify any right, guarantee, remedy or other protection that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products and Services to you.

1. Online Store Terms

By using our Services, you represent that you have the legal capacity to enter into transactions through our website or that you are using the Services with the involvement and consent of a parent or legal guardian where required by law.

You must not use our products or Services for any illegal or unauthorised purpose or violate any applicable law in connection with your use of the Services.

You must not transmit viruses, malware, malicious code or other material intended to interfere with the operation or security of our website or Services.

We may suspend or terminate access to the Services where these Terms are materially breached.

2. General Conditions

We reserve the right to refuse or cancel an order or restrict access to our Services where reasonably necessary, including in cases of suspected fraud, misuse, pricing or inventory errors, unlawful activity or breach of these Terms.

Your information may be transferred over various networks and adapted to technical requirements associated with networks or devices. Payment information is handled through secure payment systems provided by Shopify and/or our payment service providers.

You must not reproduce, duplicate, copy, sell, resell or commercially exploit any part of the Services without our written permission, except where permitted by law.

Headings in these Terms are provided for convenience and do not affect their interpretation.

3. Accuracy of Information

We aim to ensure information provided through our website is accurate and current.

However, information may occasionally contain errors, omissions or outdated information.

Information on our website is provided for general information and should be considered together with the relevant product description, specifications, warranty information and other information supplied with a product where applicable.

We may correct or update website content at any time.

Nothing in this section limits any rights you may have under the Australian Consumer Law in relation to representations, product descriptions or information supplied in connection with a purchase.

4. Changes to Services and Prices

Product prices may change without prior notice.

We may modify, suspend or discontinue products, features or parts of our Services at any time.

Changes will not affect rights that have already arisen in relation to an existing purchase or transaction where those rights cannot lawfully be excluded or modified.

5. Products and Services

Some products or Services may be available exclusively online and may have limited availability.

Returns and exchanges are governed by our Returns & Refund Policy and your rights under the Australian Consumer Law.

We make reasonable efforts to display product images, colours, descriptions and specifications accurately. The appearance of colours may vary depending on your screen, device or display settings.

We may limit the quantity of products available to a person, household, customer account or order where reasonably necessary.

We may change product descriptions, specifications, availability or prices from time to time and may discontinue products without notice.

Nothing in these Terms excludes or limits consumer guarantees or other rights that cannot lawfully be excluded under the Australian Consumer Law.

6. Orders, Billing and Account Information

We reserve the right to accept, refuse or cancel an order where reasonably necessary.

This may include circumstances involving:

  • suspected fraud or unauthorised transactions;
  • incorrect pricing or product information;
  • stock or availability errors;
  • suspected commercial resale where products are offered for retail customers; or
  • other circumstances where we are legally entitled to refuse or cancel an order.

If we cancel or materially change an order after it has been placed, we will make reasonable efforts to contact you using the information provided with your order.

If payment has already been taken for an order that we cancel, we will provide an appropriate refund.

You agree to provide current, complete and accurate purchase and account information and to keep relevant information updated where necessary for us to complete your transaction or contact you about your order.

For information about returns and refunds, please refer to our Returns & Refund Policy.

7. Optional Tools and Third-Party Services

We may provide access to tools, applications or services supplied by third parties.

Third-party services may be governed by their own terms and privacy policies.

Where a third-party service operates independently of us, we are not responsible for that third party's acts or omissions except to the extent responsibility cannot lawfully be excluded.

We may introduce new Services, features or tools in the future. Unless otherwise stated, these Terms will also apply to those Services.

8. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for third-party websites that we do not own or control.

You should review the terms, privacy policies and other relevant information provided by third-party websites before entering into transactions with them.

The inclusion of a third-party link does not necessarily constitute our endorsement of that third party.

9. Reviews, Feedback and Other Submissions

If you provide reviews, photographs, comments, feedback, ideas or other material to us, you confirm that you have the right to provide that material.

Where you submit material for publication or promotional use, you grant us permission to use, reproduce, edit and display that material for reasonable business and promotional purposes, subject to applicable law and our Privacy Policy.

We may moderate or remove content that we reasonably consider unlawful, misleading, defamatory, offensive, infringing, fraudulent or otherwise inappropriate.

You must not submit material that:

  • infringes another person's intellectual property, privacy or other legal rights;
  • contains unlawful, defamatory or abusive material;
  • contains malware or malicious code;
  • impersonates another person; or
  • is knowingly false or misleading.

10. Personal Information

Our collection, use, storage and disclosure of personal information is governed by our Privacy Policy.

Titan Range is operated by Combined Agents Pty Ltd. As explained in our Privacy Policy, Combined Agents Pty Ltd may manage customer information across the brands and online stores it operates where appropriate and permitted by applicable law.

Marketing communications are subject to your marketing preferences, consent and applicable law.

11. Errors, Inaccuracies and Omissions

Our website may occasionally contain errors, inaccuracies or omissions relating to product descriptions, specifications, pricing, promotions, shipping charges, delivery estimates or availability.

Where permitted by law, we may correct errors, update information or cancel an affected order.

If an error affects an order you have already placed, we will deal with the order reasonably and in accordance with applicable law.

Nothing in this section limits rights or remedies available under the Australian Consumer Law.

12. Prohibited Uses

You must not use our website or Services:

  • for an unlawful purpose;
  • to encourage or participate in unlawful activity;
  • to infringe our intellectual property rights or those of another person;
  • to harass, abuse, threaten, defame or unlawfully discriminate against another person;
  • to submit deliberately false or misleading information;
  • to distribute viruses, malware or malicious code;
  • to unlawfully collect or track personal information;
  • to spam, phish, scrape or interfere with our website or systems;
  • to circumvent security features; or
  • in any other manner that materially interferes with the proper operation of our Services.

We may restrict or terminate access to our Services for a material breach of these requirements.

13. Consumer Guarantees, Warranties and Liability

Our products and Services may come with guarantees, rights and remedies that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy where doing so would be unlawful.

To the maximum extent permitted by law, we do not guarantee that our website will always be available, uninterrupted, secure or error-free.

We may temporarily suspend or restrict access to the website for maintenance, security, technical or operational reasons.

To the maximum extent permitted by applicable law, Combined Agents Pty Ltd is not liable for indirect or consequential loss arising from use of the website or Services where that liability can lawfully be excluded.

Any limitation or exclusion of liability in these Terms applies only to the extent permitted by law.

14. Indemnity

To the extent permitted by law, you agree to indemnify Combined Agents Pty Ltd against reasonable loss, liability or expense arising directly from your unlawful use of the Services, your material breach of these Terms or your infringement of another person's legal rights.

This section does not require you to indemnify us for loss caused by our own unlawful conduct, negligence or breach where such liability cannot lawfully be excluded.

15. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or severed to the minimum extent necessary.

The remaining provisions will continue to apply.

16. Termination

These Terms remain effective while you use our Services.

You may stop using our Services at any time.

We may suspend or terminate your access where reasonably necessary because of a material breach of these Terms, unlawful activity, fraud, misuse or a security risk.

Rights and obligations that arose before termination will continue where appropriate.

17. Entire Agreement

These Terms, together with the policies and other terms incorporated by reference, constitute the agreement between you and Combined Agents Pty Ltd concerning your use of this website and Services.

Failure by us to exercise or enforce a right does not constitute a waiver of that right.

If any provision is ambiguous, it will be interpreted in accordance with applicable law.

18. Governing Law

These Terms and any separate agreements through which we provide Services are governed by the laws applicable in Queensland, Australia, and the laws of the Commonwealth of Australia that apply.

Nothing in this section limits any rights you may have under applicable consumer protection legislation.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The current version will be published on this website with the date of the latest update.

Changes will apply from the date they are published or another date specified by us and will not retrospectively remove rights that have already accrued where those rights cannot lawfully be removed.

20. Contact Information

Questions about these Terms of Service can be directed to:

Combined Agents Pty Ltd
Trading as Titan Range
PO Box 51
Clifton Beach QLD 4879
Australia

Phone: +61 410 418 311
Email: sales@titanrange.com.au